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Shipping / Return Policies

Return Policy:

We want you to love your purchase and understand that returns are sometimes needed. We gladly accept returns on unworn, unwashed, and undamaged items that have the tags still on within 10 days of the original shipment date. Returns accepted will be issued a store credit. ALL RETURNS ARE ELIGIBLE FOR STORE CREDIT ONLY.

Preordered items may be exchanged within 7 days of the original ship date but cannot be returned. All items must be in the original, unused condition. Worn, altered, or washed merchandise is not acceptable for return. The White Cottage reserves the right to refuse any return if they do not meet our return requirements. Pre-Orders can NOT be cancelled.

Any shipping charges will not be returned, and return shipping is the responsibility of the customer.

Please email for return instructions.

ALL SALE ITEMS ARE FINAL SALE. Any discounted purchase or purchases made using a discount code are a final sale. No refunds or store credits available.

Shipping Policy:

A flat rate shipping fee of $7 will be applied to all orders.

All standard orders of in stock items will be processed within 2-3 business days, excluding Saturdays, Sundays, and holidays. We know you will be excited to get your hands on your purchases and will work to get them out the door as soon as possible!! We will be equally excited anticipating pictures of your little ones in the pieces! Please tag us on social media @shopthewhitecottage or #shopthewhitecottage.